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07453 744488 | 07366 557671
611 SIPSON ROAD, West Drayton, Middlesex, UB7 0JD

Customer reviews of WESTSIDE AUTOS LTD

At WESTSIDE AUTOS LTD we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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All 43 customer reviews

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  • 5

    Never trust them....they are liers.....

    By Steaphen M on 07 June 2024 | Purchase not verified

    I bought a VW golf from these guys in march 2024 through one of my colleague. The next day morning i saw oil leak underneath the bonnet. I called and informed them regarding this and even to my colleague. They told me to take the car to a workshop in Heston. But as i was busy it took some weeks for me to take my car to the workshop. One day i took my car and the mechanic said there is oil leaking from the sump. so i had to drain the engine oil. He cleared the fault and filled with new oil. he said it will cost £260 - £280. I called my colleague and informed him. He said pay for the engine oil and the remaining cost is their responsibility. i even asked him to inform them as he was close to them and he did. The next day i went to collect my car and the mechanic said it cost £266. £66 for the oil and £200 the remaining cost of the work. I paid him £66 for the oi. Now here's where the story starts. he said i have to pay the full amount to take the car. I said i was told to pay only for the oil. He asked me to call Adil. When i called him he said he has got no information about my car being there and asked me to pay the full amount. i told him i have only the money for the oil. He says you have to sort it out. I tried speaking to the mechanic saying i will pay him the next morning. But he didn't allow me to take the car. I called Adil again...and he said first settle it and later he will call me. I settled the amount that night itself by transferring the amount to the mechanics account. after all this...i contacted Adil thrice. The third time he said.....i will call you in 15 min...…now its more than a month and he never answers my call. I tried speaking to my colleague about this and later did i realize that he too was apart of this. He and Adil are into other businesses. When i bought the car he only said i have roadside assistance throughout UK. Now as the summer started i noticed that the AC isn't working. i asked my colleague to ask them to give me the warranty companies number as they didn't give me. I'm contacting my colleague just because they don't answer my calls. its been two weeks now and they are fooling around. I know that they will never give it. Its only been nearly 2 months since i took the car.....i wrote it lengthy not to make you guys boring....but to make you understand that these guys are cheaters. They talk like honey till they sell the car to you. Never ever trust these guys.....I noticed that the reviews are all 5 stars.....but if you notice the names.....most of them are their own friends and colleagues. So its a humble request.....there are many genuine car dealers in UK which are trustworthy and offers good service. Please don't trust these guys....Its even more safe to put a poisonous snake around your neck than to trust them. So get a safe car from good dealers....for your own safety and peace of mind.

  • 5

    By Finley J on 15 April 2024 | Purchase not verified

    Highly recommended, fair dealership

  • 5

    Helpful, friendly, knowledgeable, professional

    By Louise O on 16 March 2024 | Purchase not verified

    The staff and manager/owner at this business were helpful, friendly and professional. There advertising was accurate, the car i looked at exactly what i wanted; they were patient and helpful throughout the sales process. Recommend highly. Thank you. Worth the 1 hour drive to get to the dealership.

  • 5


    By Alex M on 23 July 2022 | Purchase not verified

    Honest and friendly staff and excellent service highly recommend WESTSIDE AUTOS LTD

  • 5

    Dead engine, will cost me thousands in repairs

    By Aaron W on 11 July 2022 | Purchase not verified

    Got sold a lemon Mazda 6 Estate that they bought from auction and passed on to me with a low oil pressure issue with the engine. As it was intermittent, I could only prove the engine was knackered just outside their limited warranty period. What a disaster for me, it will now cost me £1000's. I would never buy anything from Westside Autos again. Buyer beware, these cars are bought from auction and barely even washed before being sold.

  • 5

    Car with no seat

    By Anonymous on 07 July 2022 | Purchase not verified

    Car missing middle seat! Might be something important to note in the description

  • 5

    Very helpful and professional team

    By Ridwan B on 10 May 2021 | Purchase not verified

    Very helpful and professional team. They delivered my car to me and set up all the document hassle-free. Very easy to recommend.

  • 5

    Exemplary Customer Service

    By Trudie R on 06 May 2021 | Purchase not verified

    The perfect car buying experience from start to finish. Would highly recommend this auto dealer as genuinely helpful, honest, trustworthy & extremely professional...A credit to his trade!

  • 5

    Amazing service.

    By Eden F on 13 April 2021 | Purchase not verified

    First time buying a car, very helpful and patient with me. Went through everything when I got the car and made sure all my questions were answered. Would definitely recommend.

  • 5

    Great service

    By Levi S on 04 March 2021 | Purchase not verified

    Bought a ford fiesta from westside autos which had a few issues they were unaware of. After letting them know they sorted it out promptly and stuck to there word. Couldn't recommend any more.